This Privacy Policy (“Policy”) describes how EarlyDot Tech Private Limited (“EarlyDot Tech,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal data from all users (“you” or “your”) who access or use SocioFlo via our website (socioflo.com) or related services (collectively, the “Service”). This Policy covers casual visitors, Brands, Influencers, and any other individuals or entities interacting with our Service. Please read this Policy carefully. If you have questions or wish to exercise your rights under this Policy, contact us at privacy@socioflo.com.

Last updated: June 18, 2025

1. Scope & Applicability

This Policy applies to all interactions with SocioFlo, including:

• Website Visitors: Browsing content, learning about our platform, or contacting support.
• Influencers & Creators: Registering, creating profiles, and participating in campaigns.
• Brand Users: Creating, managing, and funding influencer campaigns.
• API & Integrations: Data exchanged via our APIs or connected third‑party services.

2. Definitions

• Personal Data: Any information relating to an identified or identifiable individual.
• Processing: Any operation performed on Personal Data (collection, storage, use, disclosure, erasure).
• User Content: Any content you post, submit, or display through the Service.
• Account Data: Information you provide when registering or updating your profile (e.g., name, email, company details).
• Technical Data: Automatically collected data such as IP address, browser type, device identifiers.

3. Eligibility & Accuracy Requirements

• Age: You must be at least 18 years old (or the age of majority in your jurisdiction) to provide Personal Data.
• Accuracy: You warrant that all data you submit is true, accurate, and up‑to‑date. Please notify us promptly of any changes.
• Authorization: If acting on behalf of an organization (e.g., Brand), you represent that you have the legal authority to provide data and consent on its behalf.

4. Information We Collect

4.1 Information You Provide

• Contact & Account Data: Name, email address, phone number, company name, and password.
• Profile & Business Data: Social media handles, payment details, campaign briefs, billing information.
• Communications: Messages, files, and attachments exchanged via SocioFlo or support inquiries.
• Feedback & Surveys: Responses to questionnaires, user research, or satisfaction surveys.

4.2 Information Collected Automatically

• Usage Data: Pages visited, session duration, clickstreams, feature usage.
• Technical Data: IP address, browser type and version, operating system, device identifiers, referral URLs.
• Analytics & Cookies: Cookies, web beacons, mobile identifiers, and similar technologies (see Section 8).

4.3 Information from Third Parties

• Social Media Platforms: Public profile data when you connect accounts (e.g., follower counts).
• Payment Processors & Vendors: Transaction records, billing details, and verification information.
• Integrations & APIs: Data received from linked services (e.g., Google Analytics, CRM systems).
• Public Sources: Aggregated public data, such as business registries or social media statistics.

4.4 Information from Specific Connected Platforms

Instagram (Business or Creator Account)

• Login & Profile Data – We request the instagram_business_basic permission only to allow you to log in with an Instagram Professional account and display your profile name, picture and follower count.
• Insights & Media Data - We request the instagram_business_manage_insights permission only to fetch your media and account insights, so you can view them in your customizable dashboard.

Youtube

• Basic Read-Only Access - – We request https://www.googleapis.com/auth/youtube.readonly and https://www.googleapis.com/auth/userinfo.profile only to read your channel data and basic profile information (e.g., channel name, avatar).
• Analytics Data - – We request https://www.googleapis.com/auth/yt-analytics.readonly only to retrieve your video and channel analytics for display in your dashboard.

5. How We Collect Data

• Directly from You: During registration, profile updates, campaign setup, or support requests.
• Automatically: Via cookies and similar technologies when you interact with the Service.
• From Connected Platforms: With your authorization, through APIs and integrations.
• From Public Sources: Aggregated from publicly available information.

6. How We Use Your Information

• Provide & Improve the Service: Enable registration, profile management, campaign functionality, payment processing, and analytics.
• Communicate: Send transactional emails, notifications, support responses, and Service updates.
• Personalize & Recommend: Suggest relevant campaigns, Influencers, and resources based on your activity.
• Analyze & Optimize: Study usage trends, troubleshoot issues, and enhance performance.
• Marketing & Promotions: With your consent, send newsletters and promotional offers; you may opt out anytime.
• Legal & Compliance: Comply with obligations, enforce Terms of Service, and protect rights and safety.

7. Data Sharing & Disclosure

7.1 With Other Users & Participants

• Campaign Data: Brands share campaign briefs and performance metrics with Influencers.
• Profile Summaries: Publicly visible profile information to facilitate discovery.

7.2 Service Providers

We engage vendors (hosting, payment, analytics, email delivery, support) who access data only as needed and are contractually bound to confidentiality.

7.3 Public Authorities & Legal Requests

We may disclose data if required by law (subpoena, court order), to investigate fraud, or to protect rights and safety.

7.4 Corporate Transactions

In a merger, acquisition, or sale, we may transfer data; we will notify you of any change in control.

7.5 With Your Consent

Any additional disclosures beyond this Policy.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to remember preferences, analyze traffic, personalize content, and advertising. You can control cookies via browser settings and opt out via our cookie banner. Disabling certain cookies may affect functionality.

9. Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Specifically:

• Account Data

  We retain your account profile information and any related Personal Data for the duration of your account’s active status and for 180 days thereafter.

• Analytics Logs

  We retain aggregated and de-identified usage and analytics records for a period of for 180 days.

Upon expiration of these retention periods—or once the data is no longer necessary to satisfy the purposes set forth in this Policy—we will securely delete or irreversibly anonymize such information in accordance with industry-standard data-destruction practices.

10. International Data Transfers

Our servers may be located outside your country. By using the Service, you consent to cross‑border transfers. We implement safeguards (e.g., Standard Contractual Clauses) for data protection.

11. Data Security

We employ administrative, technical, and physical measures to protect data, including encryption in transit (TLS) and at rest, access controls, authentication, and regular security assessments. While we strive for security, no system is impervious.

12. Your Rights & Choices

• Correction: Update or rectify inaccurate data.
• Deletion: Request deletion of your data, subject to obligations.
• Restriction of Processing: Limit how we use your data.
• Objection: Object to certain processing activities.

To exercise these rights, contact us at privacy@socioflo.com.

13. Children’s Privacy

SocioFlo is not directed to children under 18. We do not knowingly collect Personal Data from minors. If we learn of such collection, we will delete the data promptly.

14. Changes to This Privacy Policy

We may update this Policy to reflect changes in practices, technology, or legal requirements. Material changes will be communicated via email (if opted in) or a prominent notice on our website. Continued use constitutes acceptance.

15. Contact Us

If you have questions, requests, or concerns about this Policy, contact:

Privacy Officer
EarlyDot Tech Private Limited
Email: privacy@socioflo.com
Address: No.9, 2nd Floor, 27th Main, 100 Ft Rd, BTM 1st Stage, Madivala, Bangalore, Karnataka, India. Pin: 560068

Thank you for visiting SocioFlo. We are committed to protecting your privacy and providing a secure, transparent experience.